Customer Service Associate - Full-Time & Part-Time

Panera Bread - Burlington, IA

Part-time,Full-time - Entry Level

Burlington, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved, promoting a comfortable and friendly workplace culture. Your primary responsibilities will include interacting with guests, preparing our award-winning food, and performing daily routine procedures that ensure the smooth operation of our bakery-cafes. In this role, you will have the opportunity to engage with customers, providing them with exceptional service and creating a welcoming environment. You will be trained in various positions, including sandwich making, food preparation, barista duties, cashier responsibilities, and salad preparation. This variety not only keeps the job interesting but also allows you to develop a diverse skill set that can be beneficial for your career growth. At Panera Bread, we believe in fostering a sense of community among our employees. You will become part of a supportive team where co-workers and customers alike become your Panera family. We value warmth and friendliness, and we encourage our associates to bring their unique personalities to work, enhancing the customer experience and contributing to a positive team dynamic.

Responsibilities

• Interact with guests to provide exceptional customer service.
• Prepare and serve award-winning food items according to Panera standards.
• Perform daily routine procedures to ensure the bakery-cafe operates smoothly.
• Work collaboratively with team members to maintain a productive environment.
• Handle cash transactions and operate the cash register efficiently.

Requirements

• Previous experience in a customer service role is preferred but not mandatory.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication skills to interact effectively with customers and team members.
• Willingness to learn and adapt to various roles within the bakery-cafe.

Nice-to-haves

• Experience in food preparation or barista roles is a plus.
• Knowledge of food safety and sanitation practices.

Benefits

• Flexible scheduling for both full-time and part-time positions.
• Casual work environment with a jeans-approved dress code.
• Opportunities for career advancement within the company.