Customer Service Associate - Full-Time & Part-Time

Panera Bread - Dubuque, IA

Part-time,Full-time - Entry Level

Dubuque, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved, provided they are free of rips or holes. Your primary responsibility will be to interact with our guests, ensuring they have a positive experience from the moment they enter our bakery-cafe. You will also be involved in various daily routine procedures that are essential for the smooth operation of our café, including food preparation and service. Our team is made up of experienced sandwich makers, preparation team members, baristas, cashiers, and salad makers, all of whom work together to create a productive and efficient environment. As a Customer Service Associate, you will have the opportunity to learn and grow within the company, taking on different roles as needed. Your contributions will help maintain the high standards of quality and service that Panera Bread is known for, and you will play a key role in fostering a sense of community among our customers and co-workers. At Panera Bread, we believe that our employees are our greatest asset, and we strive to create a supportive and enjoyable workplace. You will be part of a team that values collaboration, respect, and a shared commitment to excellence. Join us in making warmth your business!

Responsibilities

• Interact with guests to provide excellent customer service.
• Perform daily routine procedures to ensure smooth operations.
• Prepare and serve award-winning food items.
• Work collaboratively with team members to maintain efficiency.
• Adapt to various roles within the bakery-cafe as needed.

Requirements

• Strong communication skills to interact with customers and team members.
• Ability to work in a fast-paced environment.
• Experience in food preparation or customer service is a plus.
• Willingness to learn and take on different roles within the team.

Nice-to-haves

• Previous experience in a restaurant or café setting.
• Familiarity with food safety standards.

Benefits

• Flexible scheduling for full-time and part-time positions.
• Casual work environment with approved attire.