Customer Service Associate - Full-Time & Part-Time

Panera Bread - Ankeny, IA

Part-time,Full-time - Entry Level

Ankeny, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved (as long as they are free of rips or holes), and you will receive an hourly wage plus tips, making this a rewarding opportunity both financially and personally. In this role, you will engage with customers and co-workers, fostering a sense of community and family within the Panera environment. Your responsibilities will include preparing our award-winning food, which may involve sandwich making, salad preparation, and working as a barista or cashier. Each day will bring a variety of tasks, ensuring that no two days are the same. You will be expected to perform daily routine procedures efficiently while maintaining the high standards of service that Panera Bread is known for. Our employees take pride in their work, and as a Customer Service Associate, you will play a key role in ensuring that every guest leaves satisfied. Your interactions with customers will be vital in creating a welcoming atmosphere, and your ability to work as part of a team will contribute to the overall success of our bakery-cafes.

Responsibilities

• Interact with guests to provide excellent customer service.
• Prepare award-winning food items including sandwiches and salads.
• Perform daily routine procedures efficiently.
• Work collaboratively with team members to maintain a productive environment.
• Handle cash and operate the cash register as a cashier.

Requirements

• Previous experience in a customer service role is preferred.
• Ability to work in a fast-paced environment.
• Strong communication skills to interact with customers and team members.
• Basic math skills for handling cash and transactions.

Nice-to-haves

• Experience as a barista or in food preparation is a plus.
• Knowledge of food safety standards.

Benefits

• Hourly wage plus tips.
• Flexible scheduling for full-time and part-time positions.
• Casual work environment.