Customer Service Associate - Full-Time & Part-Time

Panera Bread - Cedar Rapids, IA

Part-time,Full-time - Entry Level

Cedar Rapids, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved, provided they are free of rips or holes. Your primary responsibility will be to interact with our guests, ensuring they receive exceptional service and a memorable experience. You will also be involved in various daily routine procedures that are essential to the smooth operation of our bakery-cafes. In this role, you will have the opportunity to work alongside experienced sandwich makers, preparation team members, baristas, cashiers, and salad makers. Together, you will form a productive and efficient team that is dedicated to delivering our award-winning food. Your contributions will not only help in maintaining the quality of our offerings but also in fostering a sense of community among our customers and co-workers, who often become like family at Panera Bread. This position is perfect for individuals who enjoy a fast-paced environment and are passionate about providing excellent customer service.

Responsibilities

• Interact with guests to provide exceptional customer service.
• Perform daily routine procedures to ensure smooth operations.
• Prepare and serve award-winning food items.
• Work collaboratively with team members to maintain a productive environment.
• Handle cash transactions and operate the cash register.

Requirements

• Strong communication skills to interact effectively with customers and team members.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for cash handling and transactions.
• A positive attitude and a willingness to learn.

Nice-to-haves

• Previous experience in a customer service role, especially in a restaurant or café setting.
• Familiarity with food preparation and safety standards.

Benefits

• Flexible scheduling for both full-time and part-time positions.
• Casual work environment with a focus on teamwork and community.