Customer Service Associate - Full-Time & Part-Time

Panera Bread - Waterloo, IA

Part-time,Full-time - Entry Level

Waterloo, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved, provided they are free of rips or holes. Your primary responsibility will be to interact with guests, ensuring they have a positive experience while enjoying our award-winning food. In this role, you will be expected to perform a variety of tasks that may include sandwich making, food preparation, barista duties, cashier responsibilities, and salad preparation. Each day will bring new challenges and opportunities to showcase your skills and contribute to the team. You will be part of a supportive environment where your co-workers and customers will feel like family. At Panera Bread, we pride ourselves on our commitment to quality and customer service. As a Customer Service Associate, you will play a key role in maintaining our high standards and ensuring that every guest leaves satisfied. Whether you are taking orders, preparing food, or providing excellent customer service, your contributions will be vital to our success.

Responsibilities

• Interact with guests to provide excellent customer service.
• Prepare and serve food items, including sandwiches and salads.
• Operate cash registers and handle transactions accurately.
• Maintain cleanliness and organization in the bakery-cafe.
• Assist in daily routine procedures and tasks as needed.

Requirements

• Previous experience in a customer service role is preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic math skills for handling cash and transactions.

Nice-to-haves

• Experience in food preparation or barista roles.
• Knowledge of food safety and sanitation practices.

Benefits

• Flexible scheduling for full-time and part-time positions.
• Casual work environment with approved jeans.