Panera Bread - Ames, IA

posted about 2 months ago

Part-time,Full-time - Entry Level
Ames, IA
Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to a warm and welcoming environment that our customers have come to love. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved (as long as they are not ripped or have holes). Your primary responsibility will be to interact with our guests, ensuring they have a positive experience from the moment they enter our bakery-cafe. You will be part of a team that values collaboration and support, where co-workers and customers alike become part of your Panera family. In this role, you will be involved in various tasks that are essential to the daily operations of our bakery-cafes. This includes preparing our award-winning food, which may involve sandwich making, salad preparation, and working as a barista or cashier. Each day will bring new challenges and opportunities to showcase your skills and contribute to the overall success of the team. We pride ourselves on our commitment to quality and customer service, and as a Customer Service Associate, you will play a key role in upholding these values. Your ability to multitask and maintain a positive attitude will be crucial as you navigate the fast-paced environment of our bakery-cafe.

Responsibilities

  • Interact with guests to provide excellent customer service.
  • Prepare and serve food items, including sandwiches and salads.
  • Operate cash registers and handle transactions accurately.
  • Maintain cleanliness and organization in the bakery-cafe.
  • Collaborate with team members to ensure efficient operations.

Requirements

  • Previous experience in a customer service role is preferred.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Basic math skills for handling cash and transactions.

Nice-to-haves

  • Experience in food preparation or barista roles.
  • Knowledge of food safety standards.

Benefits

  • Flexible scheduling for full-time and part-time positions.
  • Casual work environment with jeans approved.
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