Customer Service Associate - Full-Time & Part-Time

Panera Bread - Cedar Falls, IA

Part-time,Full-time - Entry Level

Cedar Falls, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved, provided they are free of rips or holes. Your primary responsibility will be to ensure that every guest feels welcomed and valued, creating a sense of community within our bakery-cafes. In this role, you will engage with customers, taking their orders and providing recommendations to enhance their dining experience. You will also be responsible for preparing our award-winning food, which includes making sandwiches, salads, and beverages. Your ability to work efficiently and collaboratively with your team members will be essential in maintaining the high standards of service that Panera Bread is known for. The position requires a commitment to quality and a passion for food, as you will be involved in the daily routine procedures that keep our bakery-cafes running smoothly. Whether you are a seasoned sandwich maker, a skilled barista, or a friendly cashier, your contributions will help create a memorable experience for our guests. At Panera Bread, we believe that our employees are our greatest asset, and we strive to foster a supportive and enjoyable work environment where everyone can thrive.

Responsibilities

• Interact with guests to provide excellent customer service.
• Take customer orders accurately and efficiently.
• Prepare food items including sandwiches, salads, and beverages.
• Maintain cleanliness and organization in the bakery-cafe.
• Collaborate with team members to ensure smooth operations.
• Perform daily routine procedures to uphold quality standards.

Requirements

• Previous experience in a customer service role is preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic math skills for handling cash and transactions.
• A passion for food and customer satisfaction.

Nice-to-haves

• Experience in food preparation or barista roles.
• Knowledge of food safety standards.
• Ability to work flexible hours, including weekends.

Benefits

• Flexible scheduling for work-life balance.
• Opportunities for career advancement within the company.
• Employee discounts on food and beverages.