Customer Service Associate - Full-Time & Part-Time
Panera Bread - Iowa City, IA
posted about 2 months ago
About the position
As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time associates, allowing flexibility in your work schedule. You will be responsible for a variety of tasks that include interacting with guests, preparing food, and ensuring that the bakery-cafe runs smoothly. Our associates are the face of Panera, and your role will involve not only serving our delicious food but also creating a welcoming environment for our customers. In this role, you will have the opportunity to work alongside experienced sandwich makers, baristas, cashiers, and salad makers, all of whom contribute to the efficient operation of our bakery-cafes. You will be trained in various aspects of food preparation and customer service, ensuring that you are well-equipped to handle the diverse needs of our guests. Whether you are taking orders, preparing food, or cleaning the dining area, your contributions will be vital to the overall success of our team. At Panera Bread, we pride ourselves on our casual work environment where jeans are approved (as long as they are not ripped or have holes). We believe that a comfortable and friendly atmosphere leads to happier employees and satisfied customers. If you are looking for a job where you can grow, learn, and be part of a family-oriented team, then this is the position for you!
Responsibilities
- Interact with guests to provide excellent customer service.
- Prepare and serve food items according to Panera's standards.
- Perform daily routine procedures to maintain cleanliness and organization in the bakery-cafe.
- Work collaboratively with team members to ensure efficient operations.
- Handle cash and process transactions accurately.
Requirements
- Must be at least 16 years old to apply.
- Ability to work in a fast-paced environment.
- Strong communication skills to interact with customers and team members.
- Basic math skills for handling cash and transactions.
Nice-to-haves
- Previous experience in a customer service role is a plus.
- Familiarity with food preparation and safety standards.
Benefits
- Flexible scheduling for both full-time and part-time positions.
- Employee discounts on food and beverages.
