Customer Service Associate (HELE Maui Lani | Full-Time)

$38,480 - $46,800/Yr

Par Pacific - Kahului, HI

Full-time - Entry Level

Kahului, HI

51-100 employees

Management of Companies and Enterprises

About the position

The Customer Service Associate position at HELE Maui Lani is a full-time role focused on delivering exceptional customer service in a convenience store environment. The role involves various responsibilities including cash handling, inventory management, and maintaining store cleanliness. This position offers a pathway for career advancement within the organization, promoting a supportive and collaborative work culture.

Responsibilities

• Provide prompt and courteous customer service, including assistance at the gas pump.
• Accurately ring up all sales on the POS system and comply with cash handling procedures.
• Manage cash and other forms of tender, including coupons.
• Comply with company policies and store procedures, including safety and environmental policies.
• Receive, stock, and organize merchandise effectively.
• Maintain proper inventory levels and conduct shift audits.
• Participate in safety programs and attend mandatory job-related meetings.
• Perform cleaning duties to maintain site cleanliness and equipment upkeep.
• Identify and report equipment problems as needed.
• Work cohesively with other employees to contribute to a positive work environment.
• Perform all duties with minimal supervision and work flexible hours as required.

Requirements

• Must be at least 21 years of age and legally authorized to work in the U.S.
• High School Diploma or GED preferred.
• Experience in retail sales and cash handling preferred.
• Ability to perform basic math accurately.
• Proficient communication skills in English, both orally and in writing.
• Ability to work various shifts and arrive on time.
• Ability to work with equipment, tools, and materials as required.

Nice-to-haves

• Experience in customer service roles.
• Familiarity with POS systems and cash handling procedures.

Benefits

• Medical, dental, and vision insurance for full-time employees and their families.
• 401k plan enrollment with company stock purchase options.
• Employee Assistance Program for all employees.
• Vacation hours starting at 40 hours for full-time employees after one year, accruing bi-weekly thereafter.
• Seven paid holidays throughout the year.