Goodwill - Maple Grove, MN

posted 23 days ago

Part-time - Entry Level
Maple Grove, MN
Social Assistance

About the position

The Customer Service Associate at Goodwill Industries-Easter Seals is responsible for providing fast, friendly, and accurate transactions at the point of sale while ensuring a positive customer experience. This role involves maintaining merchandising standards, stocking the sales floor, and contributing to a clean and safe environment. The associate will also promote the mission and values of Goodwill-Easter Seals, creating a welcoming atmosphere for all customers.

Responsibilities

  • Create a high level of customer service throughout the store.
  • Follow policies and procedures and execute directives in a timely manner.
  • Provide a work environment to train and develop participants in achieving their goals.
  • Contribute to a safe, welcoming environment for employees and customers.

Requirements

  • 0-3 years of relevant experience.
  • High school diploma or equivalent preferred.
  • Ability to effectively communicate with supervisors, employees, and customers.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Excellent organizational skills and ability to prioritize tasks.
  • Strong decision-making skills and attention to detail.
  • Desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human-services setting.
  • High level of initiative and self-motivation.

Nice-to-haves

  • Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers.

Benefits

  • Competitive pay ranging from $13.85 to $19.91/hr.
  • Flexible hours and generous paid time off (PTO) program.
  • Competitive medical, dental, and vision plans.
  • Employer-paid life insurance.
  • 401(k) plan with employer match.
  • Employee discount program.
  • Work-life balance with no overnights or late closing shifts.
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