Customer Service Associate - Shakopee, MN (Part-Time)

$29,120 - $35,360/Yr

Goodwill - Shakopee, MN

Part-time - Entry Level

Shakopee, MN

Social Assistance

About the position

The Customer Service Associate position at Goodwill-Easter Seals Minnesota is a part-time role focused on delivering exceptional customer service and maintaining store operations. The associate will be responsible for processing transactions, stocking merchandise, and ensuring a clean and safe shopping environment, all while promoting the organization's mission and values.

Responsibilities

• Create a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Follow policies and procedures and execute directives in a timely manner.
• Provide a work environment to train and develop participants in achieving their goals.
• Contribute to a safe, welcoming environment for employees and customers.

Requirements

• Ability to effectively communicate with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize tasks.
• Strong decision-making skills and attention to detail.
• Desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities.

Nice-to-haves

• Prior experience in customer service or retail is preferred.

Benefits

• Generous paid time off (PTO) program
• Competitive medical, dental, and vision plans
• Employer-paid life insurance
• 401(k) plan with employer match
• Employee discount
• Opportunities for career development and advancement