Customer Service Associate St. Cloud, MN (Part Time)

About the position

The Customer Service Associate position at Goodwill Industries-Easter Seals is a part-time role focused on providing exceptional customer service and maintaining store operations. The associate will be responsible for processing transactions, stocking merchandise, and ensuring a clean and safe shopping environment. This role emphasizes the importance of creating a welcoming atmosphere for customers while adhering to the organization's mission and values.

Responsibilities

• Create a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Follow policies and procedures and execute directives in a timely manner.
• Provide a work environment to train and develop participants in achieving their goals.
• Contribute to a safe, welcoming environment for employees and customers.

Requirements

• High school diploma or equivalent preferred.
• 0-3 years of relevant experience.
• Ability to effectively communicate with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize tasks.
• Strong decision-making skills and attention to detail.
• Desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.

Nice-to-haves

• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers.

Benefits

• 401(k) or other retirement plan with employer match
• Dental Insurance
• Health Insurance
• Holidays
• Sick Leave or PTO
• Vacation or PTO
• Vision Plan
• Generous paid time off (PTO) program
• Employer-paid life insurance
• Employee discount
• Opportunities for career development and advancement