Walgreens Boots Alliance - Mount Olive, NC
posted about 2 months ago
Full-time - Entry Level
Mount Olive, NC
Health and Personal Care Retailers
About the position
The Customer Service Associate role is a temporary position focused on delivering exceptional customer experiences in a retail environment. The associate will engage with customers, assist with their needs, and ensure efficient service at the checkout. This position requires a commitment to customer satisfaction and adherence to company policies and procedures.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides courteous checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive experience.
- Shares customer service best practices with team members.
- Provides fast and efficient service to customers.
- Recommends items for sale and trade-up options to customers.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Implements asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains promotional displays and merchandise.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area, including digital passport photos.
- Monitors and fills web pick-up orders for customers.
- Maintains a clean and orderly store appearance.
- Completes special assignments and tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Six months of experience in a retail environment is preferred.
- Prior work experience with Walgreens is preferred.
Benefits
- Flexible hours
- Training and personal development opportunities
