Walgreens Boots Alliance - Alliance, OH
posted 3 months ago
Full-time - Entry Level
Alliance, OH
Health and Personal Care Retailers
About the position
The Customer Service Associate role at Walgreens is a temporary position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and maintain store operations while adhering to company policies and procedures.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides efficient checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with team members.
- Recommends items for sale and trade-up or companion items to customers.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Implements asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains promotional displays and merchandise.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area and assists with web pick-up responsibilities.
- Ensures a clean and orderly store condition and appearance.
- Completes special assignments and other tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Nice-to-haves
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
Benefits
- Flexible hours
- Employee discounts
- Health insurance options
- Paid time off
- 401k options
