Walgreens Boots Alliance - Sterling, IL
posted about 2 months ago
Part-time - Entry Level
Sterling, IL
Health and Personal Care Retailers
About the position
The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This temporary part-time role involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides courteous checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive experience.
- Shares customer service best practices with team members.
- Recommends items for sale and processes transactions including voids, returns, and exchanges.
- Maintains cleanliness and organization of counters and shelves, and takes inventory as needed.
- Implements asset protection procedures to minimize profit loss.
- Constructs and maintains promotional displays and assists with product placement.
- Provides customer service in the photo area and assists with web pick-up responsibilities.
- Ensures the store is clean and orderly, complying with company policies and procedures.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
Benefits
- Flexible scheduling
- Part-time employment
- Training and personal development opportunities
