Customer Service Associate - Temporary

Walgreens Boots Alliance - Smithfield, NC

Full-time - Entry Level

Smithfield, NC

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a temporary position focused on delivering exceptional customer experiences. The associate will engage with customers, assist with product inquiries, and ensure efficient checkout service while maintaining store operations and compliance with company policies.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and processes transactions including voids, returns, and exchanges.
• Maintains cleanliness and organization of counters and shelves, and takes inventory as needed.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and assists with stock rotation.
• Provides customer service in the photo area and assumes web pick-up responsibilities.
• Assists with store maintenance to ensure a neat and orderly appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Flexible hours
• Employee discounts
• Health insurance options
• 401k plan