Customer Service Associate - Temporary

Walgreens Boots Alliance - Cleveland, TN

Full-time - Entry Level

Cleveland, TN

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a temporary position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and maintain store operations while adhering to company policies and procedures.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items to customers.
• Processes transactions including voids, returns, and exchanges as needed.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and assists with web pick-up responsibilities.
• Ensures a clean and orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Benefits

• Health insurance
• Employee discount programs
• Flexible scheduling
• Paid holidays