Walgreens Boots Alliance - LaFollette, TN
posted 3 days ago
Full-time - Entry Level
LaFollette, TN
Health and Personal Care Retailers
About the position
The Customer Service Associate role at Walgreens Boots Alliance focuses on delivering exceptional customer experiences through efficient service and support. This temporary position involves engaging with customers, resolving issues, and ensuring a pleasant shopping environment while adhering to company policies and operational procedures.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides courteous checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive experience.
- Shares customer service best practices with team members.
- Recommends items for sale and trade-up or companion items to customers.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Checks in and prices merchandise as directed by management.
- Implements asset protection procedures to minimize profit loss.
- Constructs and maintains promotional displays and resets as directed.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area, including digital passport photos.
- Monitors web pick-up orders and delivers them to customers.
- Ensures a clean and orderly store appearance.
- Complies with company policies and maintains respectful relationships with coworkers.
Requirements
- Fluency in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
Benefits
- Health insurance
- 401k
- Paid holidays
- Employee discount programs
