Customer Service Associate - Temporary

Walgreens Boots Alliance - Orange, NJ

Part-time - Entry Level

Orange, NJ

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering exceptional customer service and ensuring a positive shopping experience. This role involves engaging with customers, processing transactions, and maintaining store operations, all while adhering to company policies and procedures.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Provides fast and efficient service to customers.
• Recommends items for sale and companion products to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photos.
• Monitors and fills web pick-up orders for customers.
• Maintains a clean and orderly store appearance.
• Completes special assignments and tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Employee discounts on products and services.
• Flexible scheduling options.