Customer Service Associate - Temporary

Walgreens Boots Alliance - Central Point, OR

Part-time - Entry Level

Central Point, OR

Health and Personal Care Retailers

About the position

The Customer Service Associate role is a temporary part-time position focused on delivering exceptional customer experiences at Walgreens. The associate will engage with customers, assist with product inquiries, and ensure efficient checkout service while adhering to company policies and operational procedures.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required by management.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and resets as directed.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photos.
• Monitors and fills web pick-up orders for customers.
• Maintains a clean and orderly store appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Benefits

• Flexible scheduling options.
• Employee discounts on products and services.