Walgreens Boots Alliance - New Braunfels, TX

posted about 2 months ago

Full-time - Entry Level
New Braunfels, TX
Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, providing efficient checkout service, and assisting with product inquiries. This temporary position requires a commitment to customer satisfaction and adherence to company policies and procedures.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides courteous checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Shares customer service best practices with team members.
  • Recommends items for sale and trade-up or companion items to customers.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Implements asset protection procedures to minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains promotional displays and merchandise.
  • Assists with food item separation and stock rotation.
  • Provides customer service in the photo area, including digital passport photos.
  • Monitors and fills web pick-up orders for customers.
  • Maintains a clean and orderly store appearance.
  • Completes special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

Benefits

  • Equal Opportunity Employer
  • Consideration for applicants with arrest and conviction records.
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