Customer Service Associate - Temporary

Walgreens Boots Alliance - Macclenny, FL

Part-time - Entry Level

Macclenny, FL

Health and Personal Care Retailers

About the position

The Customer Service Associate role is a temporary part-time position focused on delivering exceptional customer experiences at Walgreens. The associate will engage with customers, assist with product inquiries, and ensure efficient checkout service while adhering to company policies and operational procedures.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Provide courteous, friendly, fast, and efficient service to customers.
• Register customer purchases on the cash register and handle cash transactions.
• Recommend items for sale and suggest trade-up or companion items.
• Maintain cleanliness and organization of counters and shelves, and take inventory as needed.
• Implement asset protection procedures to minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products.
• Construct and maintain promotional displays and complete resets as directed.
• Assist with food item separation and stock rotation using FIFO method.
• Provide customer service in the photo area, including digital passport photo services.
• Monitor and fill web pick-up orders for customers.
• Assist with store maintenance to ensure a clean and orderly appearance.
• Complete special assignments and other tasks as assigned.

Requirements

• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Benefits

• Flexible scheduling options
• Employee discounts
• Training and development opportunities