Customer Service Associate - Temporary

Walgreens Boots Alliance - Clarksville, MD

Full-time - Entry Level

Clarksville, MD

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while performing various operational tasks. This temporary position involves engaging with customers, processing transactions, and maintaining store appearance and inventory. The role requires a commitment to customer service excellence and adherence to company policies.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and processes transactions including voids, returns, and exchanges.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and assists with inventory management.
• Provides customer service in the photo area and assumes web pick-up responsibilities.
• Assists with store maintenance and ensures a neat store appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Benefits

• Health insurance
• Paid holidays
• Employee discount programs
• Flexible scheduling