Customer Service Associate - Temporary

Walgreens Boots Alliance - Orland Park, IL

Part-time - Entry Level

Orland Park, IL

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a temporary part-time position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and maintain store operations while adhering to company policies and procedures.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Register customer purchases on assigned cash register and process transactions efficiently.
• Keep counters and shelves clean and well merchandised, and assist with inventory management.
• Implement company asset protection procedures to minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products.
• Construct and maintain displays for promotional and seasonal merchandise.
• Provide customer service in the photo area, including digital passport photo services.
• Assume web pick-up responsibilities and monitor orders in Picture Care Plus.
• Assist with store maintenance to ensure a clean and orderly appearance.
• Complete special assignments and other tasks as assigned.

Requirements

• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Benefits

• Flexible scheduling options
• Employee discounts
• Training and development opportunities