Customer Service Associate - Temporary

Walgreens Boots Alliance - Schenectady, NY

Full-time - Entry Level

Schenectady, NY

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This temporary position involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and processes transactions including voids, returns, and exchanges.
• Maintains cleanliness and organization of counters and shelves, and takes inventory as needed.
• Implements asset protection procedures to minimize profit loss.
• Constructs and maintains promotional displays and assists with food item separation.
• Provides customer service in the photo area and assumes web pick-up responsibilities.
• Ensures a clean and orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Flexible hours
• Employee discounts
• Health insurance options
• Paid time off
• 401k options