Customer Service Associate - Temporary

$31,200 - $36,400/Yr

Walgreens Boots Alliance - La Porte, IN

Full-time - Entry Level

La Porte, IN

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is focused on delivering exceptional customer experiences through efficient service and support. This position involves engaging with customers, processing transactions, and maintaining store operations while ensuring compliance with company policies and local regulations. The associate will also participate in training and development to enhance their skills and contribute to a positive work environment.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Provides fast and efficient service to customers.
• Recommends items for sale and trade-up options to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and monitors web pick-up orders.
• Maintains store condition and appearance through interior and exterior maintenance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Competitive hourly wage ranging from $15.00 to $17.50.
• Opportunities for training and personal development.