Customer Service Associate - Temporary

Walgreens Boots Alliance - Webster, NY

Full-time - Entry Level

Webster, NY

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through efficient service and engagement. This role involves operating the cash register, assisting customers with their purchases, and maintaining store operations to ensure a clean and organized environment.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with team members.
• Registers customer purchases on assigned cash register and processes transactions efficiently.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements company asset protection procedures to minimize profit loss.
• Constructs and maintains displays, including promotional and seasonal merchandise.
• Assists with food item separation and product placement as per policies.
• Provides customer service in the photo area, including digital passport photo service.
• Assumes web pick-up responsibilities and monitors orders.
• Ensures clean and orderly store condition and appearance.
• Complies with all company policies and procedures.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible hours
• Training and personal development opportunities