Walgreens Boots Alliance - Whitman, MA
posted about 2 months ago
Full-time - Entry Level
Whitman, MA
Health and Personal Care Retailers
About the position
The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through efficient and courteous service. This role involves engaging with customers, processing transactions, and maintaining store operations to ensure a positive shopping environment.
Responsibilities
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with team members.
- Registers customer purchases on assigned cash register and processes transactions efficiently.
- Keeps counters and shelves clean and well merchandised, and takes inventory as needed.
- Implements company asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains displays for promotional and seasonal merchandise.
- Assists with food item separation and product placement as per policies.
- Provides customer service in the photo area, including digital passport photo services.
- Monitors web pick-up orders and delivers them to customers as they arrive.
- Assists with store maintenance to ensure a clean and orderly appearance.
- Completes special assignments and other tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
Benefits
- Flexible hours
- Training and personal development opportunities
