Customer Service Associate - Temporary

Walgreens Boots Alliance - Lyons, IL

Full-time - Entry Level

Lyons, IL

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This temporary position involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws. The role also includes maintaining store appearance and assisting with various operational tasks.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Models and shares customer service best practices with team members.
• Provides friendly, fast, and efficient service to customers.
• Recommends items for sale and trade-up or companion items.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photos.
• Monitors web pick-up orders and delivers them to customers.
• Maintains a clean and orderly store appearance.
• Completes special assignments and other tasks as assigned.
• Attends training and completes required PPLs.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible hours
• Employee discounts
• Health insurance options
• 401k plan