Walgreens Boots Alliance - Fulton, MO

posted 4 days ago

Part-time - Entry Level
Fulton, MO
10,001+ employees
Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a part-time position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and assist with various store operations while maintaining a clean and organized environment.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides efficient checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Shares customer service best practices with team members.
  • Provides courteous, friendly, fast, and efficient service to customers.
  • Recommends items for sale and processes transactions including voids, returns, and exchanges.
  • Maintains cleanliness and organization of counters and shelves, and takes inventory as needed.
  • Checks in and prices merchandise as required by management.
  • Implements asset protection procedures to minimize profit loss.
  • Constructs and maintains promotional displays and assists with stock rotation.
  • Provides customer service in the photo area and monitors web pick-up orders.
  • Ensures the store is clean and orderly, complying with company policies and procedures.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.

Benefits

  • Flexible scheduling options.
  • Employee discounts on products and services.
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