Customer Service Associate - Temporary

OREGON EMPLOYMENT DEPARTMENT - Bend, OR

Part-time - Entry Level

Bend, OR

About the position

The Customer Service Associate - Temporary position at Walgreens focuses on delivering exceptional customer service and ensuring a positive shopping experience. The role involves engaging with customers, processing transactions, and maintaining store operations while adhering to company policies and procedures. This position is flexible, offering both full-time and part-time opportunities for a duration of more than six months.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Shares customer service best practices with team members.
• Provides courteous, friendly, fast, and efficient service to customers.
• Recommends items for sale and trade-up or companion items to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and assists with web pick-up responsibilities.
• Maintains a clean and orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.
• Attends training and completes required personal development tasks.

Requirements

• Fluency in reading, writing, and speaking English is required.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment is preferred.