Customer Service Associate - Temporary

Walgreens Boots Alliance - Springfield, MA

Part-time - Entry Level

Springfield, MA

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through efficient service and engagement. This role involves operating the cash register, assisting customers with their purchases, and maintaining store operations to ensure a clean and organized environment.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with team members.
• Registers customer purchases on assigned cash register and processes transactions efficiently.
• Keeps counters and shelves clean and well merchandised, and takes inventory as needed.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays for promotional and seasonal merchandise.
• Provides customer service in the photo area, including digital passport photo services.
• Assumes web pick-up responsibilities and monitors orders in Picture Care Plus.
• Assists with store maintenance to ensure a clean and orderly appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible scheduling
• Part-time employment
• Training and personal development opportunities