Customer Service Associate - Temporary

$32,635 - $36,400/Yr

Walgreens Boots Alliance - Manchester, CT

Part-time - Entry Level

Manchester, CT

10,001+ employees

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a part-time, temporary position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and assist with various operational tasks while maintaining a clean and organized store environment.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and resets as directed.
• Assists with food item separation and product placement as specified.
• Provides customer service in the photo area, including digital passport photos.
• Monitors web pick-up orders and delivers them to customers.
• Assists with store maintenance to ensure a neat appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Benefits

• Competitive hourly pay ranging from $15.69 to $17.50.
• Flexible scheduling options.
• Training and personal development opportunities.