Walgreens Boots Alliance - Grand Ledge, MI
posted about 2 months ago
Part-time - Entry Level
Grand Ledge, MI
Health and Personal Care Retailers
About the position
The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This role involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws. The associate will also assist in store operations, including inventory management and maintaining store appearance.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides courteous checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive experience.
- Models and shares customer service best practices with team members.
- Recommends items for sale and trade-up or companion items to customers.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Implements asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains promotional displays and merchandise.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area and monitors web pick-up orders.
- Assists with store maintenance and appearance.
- Completes special assignments and other tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
Benefits
- Flexible scheduling
- Part-time employment
- Training and personal development opportunities
