Walgreens Boots Alliance - Ashland, VA
posted about 2 months ago
Part-time - Entry Level
Ashland, VA
Health and Personal Care Retailers
About the position
The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by providing courteous and efficient service at the checkout and throughout the store. This temporary part-time role involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws while maintaining a clean and organized store environment.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides efficient checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive experience.
- Shares customer service best practices with team members.
- Recommends items for sale and trade-up or companion items to customers.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Implements asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains promotional displays and merchandise.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area and assists with web pick-up responsibilities.
- Ensures a clean and orderly store condition and appearance.
- Completes special assignments and other tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
Benefits
- Flexible scheduling
- Employee discounts
- Training and development opportunities
