Customer Service Associate - Temporary

$31,200 - $36,400/Yr

Walgreens Boots Alliance - Killeen, TX

Part-time - Entry Level

Killeen, TX

10,001+ employees

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens involves providing exceptional customer service and support in a retail environment. This part-time position focuses on engaging with customers, processing transactions, and maintaining store operations to ensure a positive shopping experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up options to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and monitors web pick-up orders.
• Maintains store condition and appearance, ensuring cleanliness.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Competitive hourly wage ranging from $15.00 to $17.50.
• Flexible scheduling options.
• Training and personal development opportunities.