Walgreens Boots Alliance - Ballston Lake, NY
posted 3 months ago
Part-time - Entry Level
Ballston Lake, NY
Health and Personal Care Retailers
About the position
The Customer Service Associate role at Walgreens is a temporary part-time position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, assist with product inquiries, and handle transactions efficiently while maintaining store operations and cleanliness.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register and provides efficient checkout service.
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with team members.
- Recommends items for sale to customers and suggests trade-up and companion items.
- Processes customer purchases, including cash handling and returns.
- Maintains cleanliness and organization of counters and shelves.
- Implements asset protection procedures to minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains promotional displays and merchandise.
- Assists with food item separation and stock rotation.
- Provides customer service in the photo area, including digital passport photos.
- Monitors web pick-up orders and delivers them to customers.
- Assists with store maintenance to ensure a neat appearance.
- Completes special assignments and other tasks as assigned.
Requirements
- Must be fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice-to-haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
Benefits
- Flexible scheduling
- Employee discounts
- Training and development opportunities
