Customer Service Associate - Temporary

Walgreens Boots Alliance - Enumclaw, WA

Part-time - Entry Level

Enumclaw, WA

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This role involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws. The associate will also assist in store operations, including inventory management and maintaining store appearance, while attending training for personal development.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items.
• Processes customer purchases, voids, returns, rain checks, refunds, and exchanges.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and assists with web pick-up responsibilities.
• Ensures clean and orderly store condition and appearance.
• Complies with company policies and maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible scheduling
• Part-time employment
• Training and personal development opportunities