CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME

$31,720 - $31,720/Yr

Goodwill - Hamilton Township, NJ

Part-time - Entry Level

Hamilton Township, NJ

Social Assistance

About the position

The Customer Service Associate Trainee position at Goodwill Industries of Southern New Jersey is a part-time role focused on providing excellent customer service in a retail environment. The associate will be responsible for processing transactions, engaging with customers, and maintaining store organization and cleanliness. This role also includes cross-training in various functions to support employee growth and company productivity.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Successfully process register transactions and handle money.
• Achieve a 40% Round-Up transaction average every month.
• Greet every customer within 5 feet and engage them effectively.
• Maintain a clean, neat, and organized store environment.
• Train to complete opening and closing procedures as necessary.
• Stock and maintain the sales floor with newly processed merchandise.
• Recover sales floor and dressing rooms to maintain standards.
• Establish or identify prices of goods as needed.
• Utilize systems including phones and paging systems for announcements.
• Maintain the interior and exterior of the store in a clean manner.
• Wear company-issued uniform and maintain a neat personal appearance.

Requirements

• Ability to meet customer needs and resolve issues efficiently.
• Demonstrated honesty and integrity in the workplace.
• Ability to make sound and timely decisions.
• Dependable and trustworthy character.
• Enthusiastic approach to tasks.
• Ability to perform work accurately and thoroughly.
• Effective communication skills in English, both verbal and written.
• Flexibility to work on short notice, including nights and weekends.
• Ability to meet physical demands of the position.
• Vision corrected to within normal limits.