Customer Service Associate - Weekend Availability

$33,800 - $36,920/Yr

Raising Cane's - Richmond, VA

Full-time - Entry Level

Richmond, VA

Food Services and Drinking Places

About the position

The Customer Service Associate plays a crucial role in enhancing the customer experience by providing excellent service in a fast-paced restaurant environment. This entry-level position involves taking orders, assembling and delivering food, maintaining cleanliness in the dining area, and engaging with customers. The role is designed for individuals who are enthusiastic, dependable, and eager to grow within the restaurant industry, with opportunities for pay increases and career advancement through training and performance evaluations.

Responsibilities

• Take orders in the drive-thru and process payments efficiently.
• Assemble and deliver food to customers.
• Clean the dining room and maintain a tidy restaurant environment.
• Communicate effectively with customers and team members.
• Assist other crewmembers in completing tasks to ensure continuity of service.
• Follow proper safety procedures when handling and preparing food.
• Multitask effectively in a fast-paced environment.

Requirements

• Must be 16 years of age or older.
• Excellent verbal and written communication skills.
• Ability to show up to scheduled shifts on time.
• Ability to lift and carry, push or pull heavy objects up to 50 pounds.
• Ability to kneel, bend, twist, or stoop as needed.

Nice-to-haves

• Previous experience in customer service, retail, or restaurant roles is a plus but not required.
• Ability to work under pressure and at a fast pace.
• Team player with a positive attitude.

Benefits

• Medical & Pharmacy, Dental, Vision Insurance
• Life Insurance
• Short Term Disability
• Hospital Indemnity
• Legal Insurance
• Pet Insurance
• Auto and Renter's Insurance
• ID Theft Protection
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Crewmember Assistance Program
• Education assistance
• Paid Time Off (must satisfy hours requirement per year)
• Closed for all major holidays
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program