Customer Service Associate

$39,520 - $41,600/Yr

Accurate Bushing - Garwood, NJ

Full-time - Entry Level

Garwood, NJ

Transportation Equipment Manufacturing

About the position

The Customer Service Associate at Accurate Bushing Company is responsible for interacting with customers, processing orders, and providing support related to customized products. This role emphasizes quality customer service and effective communication, ensuring customer inquiries and orders are handled efficiently.

Responsibilities

• Interact with customers via telephone, email or online chat.
• Process and enter orders received into company software applications.
• Provide quality customer service by responding to quote requests, questions and concerns in a timely manner.
• Maintain records of customer interactions with details of inquiries, comments or complaints.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent.
• One to three years proven customer service experience.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize and manage time effectively.
• Proficient computer skills with ability to learn new software.

Benefits

• Health insurance
• 401(k)
• Paid time off
• 401(k) matching