Customer Service Associate

Associa - Durham, NC

Part-time - Entry Level

Durham, NC

5,001-10,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Associa is seeking a talented Customer Service Associate to join their team in Durham, NC. This part-time position involves providing exceptional service to homeowners, guests, and vendors while performing various administrative tasks to support the community's mission. The role is ideal for individuals looking to grow their careers in a supportive environment.

Responsibilities

• Welcomes homeowners/guests/vendors/new customers to the community
• Performs various administrative/managerial tasks in support of HOA's mission
• Creates a positive experience for homeowners and guests by attending to needs and answering questions
• Coordinates clubhouse reservations and pool keys
• Performs other duties as assigned

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Self-motivated, proactive, detail-oriented, and a team player
• Time management and time-critical prioritization skills
• High school diploma or GED required
• 0 - 3 years of directly related or closely related experience

Nice-to-haves

• Previous hospitality experience preferred

Benefits

• Health Insurance
• Vacation & Paid Time Off
• 401K Plan