Customer Service Associate

$33,280 - $37,440/Yr

Walgreens Boots Alliance - West Babylon, NY

Part-time - Entry Level

West Babylon, NY

10,001+ employees

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by providing courteous and efficient service at the checkout and throughout the store. This part-time role involves engaging with customers, resolving issues, and ensuring compliance with company policies while maintaining a clean and organized store environment.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and processes transactions including voids, returns, and exchanges.
• Maintains cleanliness and organization of counters and shelves.
• Checks in and prices merchandise as required by management.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and resets as directed.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and monitors web pick-up orders.
• Assists with store maintenance to ensure a neat appearance.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prior work experience with Walgreens is preferred.

Benefits

• Flexible scheduling options
• Employee discounts
• Health insurance options
• Paid time off
• 401(k) retirement plan