Customer Service Associate

$33,800 - $36,920/Yr

Raising Cane's - Richmond, VA

Full-time - Entry Level

Richmond, VA

Food Services and Drinking Places

About the position

The Customer Service Associate at Raising Cane's plays a crucial role in enhancing the customer experience by providing excellent service in a fast-paced environment. This entry-level position involves taking orders, assembling and delivering food, maintaining cleanliness in the dining area, and engaging with customers. The role offers opportunities for growth and development within the restaurant industry, with paid training provided for new associates.

Responsibilities

• Take orders in the drive-thru
• Assemble and deliver food to customers
• Clean the dining room and restaurant areas
• Engage and communicate with customers
• Process payments efficiently
• Follow proper safety procedures when handling food
• Assist other crewmembers in completing tasks
• Maintain a positive and friendly attitude

Requirements

• Must be 16 years of age or older
• Excellent verbal and written communication skills
• Ability to work under pressure and at a fast pace
• Dependable and responsible
• Ability to multitask
• Willingness to learn and grow within the company

Nice-to-haves

• Previous experience in customer service or restaurant roles
• Ability to work flexible hours
• Experience in a fast-paced environment

Benefits

• Medical & Pharmacy
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Hospital Indemnity
• Legal Insurance
• Pet Insurance
• Auto and Renter's Insurance
• ID Theft Protection
• 401(k) with Safe Harbor Employer Match
• Crewmember Assistance Program
• Education assistance
• Paid Time Off
• Employee Discount Program