Customer Service Associate

Breakscape USA - Chelsea, MA

Part-time - Entry Level

Chelsea, MA

Amusement, Gambling, and Recreation Industries

About the position

The Customer Service Associate at Breakscape Inc. plays a vital role in providing an unforgettable entertainment experience for guests. This part-time position involves working in a dynamic environment across various attractions, including archery games, escape rooms, and indoor play spaces. Associates will instruct, supervise, and engage with guests to ensure a lively and enjoyable atmosphere.

Responsibilities

• Provide instruction and supervision for guests participating in archery games.
• Host groups in escape rooms, monitoring their progress and providing assistance as needed.
• Assist with events and monitor gameplay in the indoor play space for children.
• Engage with guests to create a fun and memorable experience.
• Interact with diverse groups of people in a recreational setting.

Requirements

• High school diploma or GED required.
• Must pass a criminal record check.
• Positive and enthusiastic personality is essential.
• Experience in teaching, leading groups, or supervising youth is a significant asset.

Nice-to-haves

• Experience in customer service or hospitality is preferred.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Flexible scheduling options for part-time work.
• Opportunity to work in a fun and engaging environment.