Customer Service Associate

$33,280 - $33,280/Yr

The Hertz Corporation - Saint Louis, MO

Full-time - Entry Level

Saint Louis, MO

Rental and Leasing Services

About the position

The Customer Service Associate at Hertz is responsible for providing exceptional customer service and support to clients. This role requires a strong focus on customer satisfaction, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Associates will handle customer inquiries, disputes, and adjustments while maintaining a professional demeanor and appearance.

Responsibilities

• Provide excellent customer service to clients and address their inquiries and concerns.
• Handle customer disputes and adjustments effectively and professionally.
• Manage multiple tasks efficiently in a fast-paced environment.
• Maintain a professional appearance and work ethic at all times.
• Work flexible hours, including nights, weekends, and holidays as required by business demands.

Requirements

• High School Diploma or equivalent.
• 2 years of customer service experience.
• Strong organizational skills and ability to multitask.
• Excellent verbal communication skills.
• Strong computer skills.
• Ability to legally drive a vehicle.

Nice-to-haves

• 4 years of customer service experience with 2 years of sales experience.
• Experience in dealing directly with customers regarding inquiries and disputes.

Benefits

• Starting pay of $16 per hour.