Customer Service Associate

The Hertz CorporationMadison, WI
499d$37,440 - $37,440

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About The Position

The Customer Service Associate plays a crucial role in delivering exceptional customer service and ensuring customer satisfaction and retention. This position is responsible for resolving customer issues promptly and professionally, serving as the primary liaison for the Net Promoter Score (NPS) initiatives, and providing guidance and coaching to employees to enhance service quality.

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