Customer Service Associate

Savers And Value Village - Wilmington, MA

Part-time,Full-time - Entry Level

Wilmington, MA

10,001+ employees

About the position

The Customer Service Associate at Savers / Value Village plays a crucial role in creating a positive experience for customers, donors, and team members. This position is available for both full-time and part-time roles, focusing on delivering exceptional service while supporting the company's mission of promoting reuse and sustainability through thrift operations.

Responsibilities

• Provide excellent customer service to enhance the shopping experience.
• Assist customers with inquiries and transactions at the register.
• Support donation processing and ensure a welcoming environment for donors.
• Collaborate with team members to maintain store cleanliness and organization.
• Participate in training and development programs to enhance skills.

Requirements

• Entry-level position with no prior experience required.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Customer-focused attitude and willingness to assist others.

Nice-to-haves

• Experience in retail or customer service is a plus.
• Familiarity with cash handling and point-of-sale systems.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance