Customer Service Associate
$41,600 - $43,680/Yr
Raising Cane's - Fullerton, CA
posted about 2 months ago
Full-time - Entry Level
Fullerton, CA
Food Services and Drinking Places
About the position
The Customer Service Associate plays a crucial role in enhancing the customer experience by providing excellent service in a fast-paced restaurant environment. This entry-level position involves taking orders, assembling and delivering food, maintaining cleanliness in the dining area, and engaging with customers. The role offers opportunities for growth through training and performance evaluations, making it ideal for individuals looking to start or advance their careers in the restaurant industry.
Responsibilities
- Take orders in the drive-thru and process payments efficiently.
- Assemble and deliver food to customers.
- Clean the dining room and maintain a tidy restaurant environment.
- Engage with customers in a friendly and courteous manner.
- Assist other crewmembers in completing tasks to ensure continuity of service.
- Follow proper safety procedures when handling and preparing food.
- Show up to scheduled shifts on time and work under pressure.
Requirements
- Must be 16 years of age or older.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Responsible and dependable work ethic.
Nice-to-haves
- Previous experience in customer service, retail, or restaurant roles is a plus but not required.
- Ability to work flexible hours including opening and closing shifts.
Benefits
- Medical & Pharmacy Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Hospital Indemnity
- Legal Insurance
- Pet Insurance
- Auto and Renter's Insurance
- ID Theft Protection
- 401(k) with Safe Harbor Employer Match (age 21 & older)
- Crewmember Assistance Program
- Education assistance
- Paid Time Off (must satisfy hours requirement per year)
- Closed for all major holidays
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
