Customer Service Associate

$42,000 - $54,000/Yr

Zion Capital - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

About the position

As a Customer Service Associate at Zion Capital Inc., you will be integral to our consulting firm, focusing on strategic sales and customer acquisition campaigns. Your role will involve engaging with customers, identifying leads, and creating strategies to enhance customer loyalty, all while being supported by a dedicated management team.

Responsibilities

• Cultivate relationships with new and existing clients to ensure personalized satisfaction
• Drive revenue growth by successfully closing sales and seizing upselling opportunities
• Deliver compelling presentations to potential customers, guiding them through product offerings
• Address customer inquiries and concerns promptly and professionally
• Stay abreast of regional market trends to adapt sales strategies accordingly
• Collaborate with fellow Customer Service Associates to achieve collective objectives

Requirements

• High school diploma or equivalent required
• 1-2 years of experience in customer service, account management, or related fields preferred
• Demonstrated coachability and teamwork mindset
• Self-motivated with strong multitasking abilities
• Exceptional written and verbal communication skills

Benefits

• Competitive yearly compensation with paid training
• Supportive team environment fostering growth and development
• Mentorship opportunities from senior management
• Company-sponsored travel for learning and networking
• Enjoy all major holidays off